Our three-day INCLUSION 2021 agenda includes contributions from 75+ D&I industry experts. It is packed with panel discussions, presentations, workshops and networking sessions on every aspect of Diversity, Equity & Inclusion in the workplace. 

DAY ONE: Tuesday 19th October 2021

Creating a diverse, inclusive workplace

If you have a burning desire to sharpen your company’s D&I practices and increase opportunities for all, today’s presentations and panels are here to help you to determine how to ignite change and put new initiatives in place. Get hands-on advice from prominent individuals at the forefront of their professions who are making a real difference on the ground and join our evening networking meetup to connect with speakers and your fellow attendees.



Trailblazers: Setting the stage for change

8:45am  BST

Welcome and Launch of the Diversity Network Professional Access Portal
  • Introduction to INCLUSION 2021 and what to expect over the next three days
  • Diversity and inclusion in society today and what this means for the workplace
  • Celebrating the launch the Diversity Network Learning Portal, including 100+ hours of on-demand videos, whitepapers, D&I podcasts, latest D&I news, interviews, discussions, networking meetups and more, available 24/7 all year round

Introduction by INCLUSION 2021’s Event Director

Dame Stephanie

9:00am  BST

Keynote: Revolutionising the Workplace

Dame Stephanie “Steve” Shirley is a true workplace revolutionary, having founded a software firm in the 1960s, challenging sexual discrimination, employment law and social convention, and pioneering flexible work options for women. Dame Stephanie, who founded ‘Autistica’ – Diversity Network’s lead charity partner for INCLUSION 2021 – is now a venture philanthropist, devoting her time to supporting strategic projects in the field of autism. 

In this inspirational opening keynote, Dame Stephanie will share:

  • How she drove revolutionary workplace change that has helped thousands of women to have successful careers
  • Her views on how society is regressing as women bear the economic brunt of the pandemic – despite advancement of workplace practices and the rise in homeworking
  • How we can address this and what still needs to be done to reach true equality
  • Her support for inclusion in the workplace, and her views on neurodiversity
Dame Stephanie Shirley, Entrepreneur, Equality Champion and Founder, Autistica
Britt Andreatta

9:40am  BST

Keynote: Brain Science of Inclusion: Moving People to Action 

Despite increased discussion and publicised goals around diversity and inclusion, progress has remained slow in most sectors. It is crucial that the productive, illuminating – and often difficult – conversations on diversity, equity and inclusion do not simply remain conceptual. Business leaders must now step up, produce clear action plans, and take practical steps to move the needle.

  • What are the reasons for apathy continuing to be an issue when it comes to DEI – individuals’ lack of understanding, organisations’ lack of urgency in making change, misconceptions, or something else? Where are the barriers to change?
  • How can we motivate the entire workforce – driven from the top and supported by HR and DEI teams – to take personal responsibility for inclusion and diversity?
  • Importance of communicating that apathy does not mean acceptance – everyone must speak up and be accountable
Dr Britt Andreatta, Author and internationally recognised thought leader

Dr Andreatta uses her unique background in leadership, neuroscience, psychology, and learning to create groundbreaking solutions for today’s workplace challenges. Britt is the former Chief Learning Officer for Lynda.com (now LinkedIn Learning).

10:40am  BST

Unleashing the Potential of your Workforce Through Digitisation
  • Why it is essential to be creative and reimagine task execution, communication, and collaboration to improve the way your workforce communicates

  • Discover the benefits of optimising labour and employee engagement by reducing manager workloads and giving employees the tools to easily manage availability, time off, schedule changes, swaps, filling open shifts and more
  • Improve productivity through better task execution, higher retention, better labour efficiency and lower costs
Senior Representative, Workjam
Tandalea Mercer

11:00am  BST

Tackling Unconscious Bias: Uncovering The Hidden Prejudices That Shape Everything We Do
  • The roots and ramifications of unconscious bias: the scientific reasons why we have implicit biases, and what has the research shown about the potential impact if we do not mitigate these?
  • What experiments have shown about how social conditions can interact with the workings of the brain to determine responses to other people, particularly in the context of race
  • How learned perceptual biases can shape reactions, and how this might play out in the workplace if left unchecked 
  • What can organisations do to mitigate bias in the workplace? Is unconscious bias training simply a ‘tick-box exercise’ or are some organisations seeing real results?
Tandalea Mercer, PHR (she/her/ella), Director of Diversity, Equity and Inclusion- Global, Genesys
Silke Heinrichs sq

10:20am  BST

Developing a Holistic D&I Strategy for 14,000 Employees, and Beyond to the Wider Community
  • Sharing how Roche developed and implemented a fully integrated and holistic diversity, inclusion and belonging strategy. 

  • Detailing the process, the challenges, the successes and the impact of the strategy within the organisation as well as the wider communities. 

Silke Heinrichs, Head of Diversity + Inclusion, Roche Diagnostics GmbH
Antonio Bebba

10:40am  BST

Equity and Equality Are Not Equal – Why Deepening Our Understanding is Critical
  • What are the dangers of equity and equality being used as interchangeable terms – how might this hinder progress?
  • Which should we be focusing on to make the biggest positive difference?
  • Equity is often discussed in the context of education, but how do the issues present in the workplace?
  • If we are to prioritise equity in our workplaces, how do we define the needs of the employee and therefore distribute resources appropriately?
  • How can improving equity be measured?
Antonio Bebba (He-Him-His), Diversity, Equity & Inclusion Regional Operations Lead (Europe), Pfizer
Caroline Creven Fourrier
Susan Schmidlkofer
Wincie Knight

12:15pm  BST

Panel Discussion: Demonstrating increased company performance through fostering an inclusive culture and work environment 

There is a great deal of research showing the benefits of diversity in companies. A 2017 Boston Consulting Group (BCG) study identified diversity as a key driver of innovation, finding that diverse teams produce 19% more revenue. Results showed that these companies develop more relevant products because they are more in tune with the customer’s changing needs. Our panel of expert D&I practitioners share: 

  • The importance of positioning D&I as a core business value 
  • How has elevating diversity, inclusion and belonging as a central business function impacted business, internally and externally
  • We know a truly diverse workforce improves productivity, performance, creativity – how has sharing your D&I initiatives boosted brand reputation, marketability and profitability

Caroline Creven Fourrier, Global Head Diversity and Inclusion, Novartis Pharmaceuticals

Susan Schmidlkofer, Global Director of Diversity, Equity and Inclusion, UPS

Wincie Knight, VP Global Inclusion Strategy, Viacom, CBS Networks International (VCNI) EMEA
12:55pm BST: Lunch Break and Digital Exhibition Visit
Visit INCLUSION's online exhibition and make new connections
12:55pm - 1:30pm BST

Visit INCLUSION's online exhibition and make new connections

Come and explore our online interactive Diversity & Inclusion exhibition with prizes on offer for all those who make it round all the stands!

    Day One Afternoon Sessions
    Strategies and techniques for creating a happier, more sustainable workforce

    1:30pm BST

    Opening Keynote: What’s Next For Work?
    • We have an opportunity to invent what work looks like in the future – not only the move to hybrid/remote working resulting from the pandemic, but designing something that will help attract the best talent
    • What is the future of the office? Looking at how much of our work requires collaboration and how much requires personal focus – working together in person will still be important but the model can be different
    • Protecting company culture – the importance of considering impact of new policies or ways of working on the work culture and employee satisfaction
    • How are leading companies preparing for the hybrid future and can we draw inspiration?
    Bruce Daisley, Author, Consultant, and ex-Twitter VP

    1:55pm BST

    Increasing Accessibility: Why Ignoring This Topic Isn’t Good for Business 

    In a recent study of more than 100 workplaces, inclusion of people with disabilities was voted the diversity area that required the greatest improvement within the organisation, despite the fact that numerous studies have shown businesses have as much to gain as employees from attracting more workers with disabilities.

    • How and why people with disabilities are perceived in certain ways, and what we can do to challenge our own perceptions and biases balanced approach needed?
    • Accessibility and disability inclusion are often low on the organisation’s radar when it comes to diversity and inclusion priorities – how can you really drive this forward in your organisation to ensure it is just as important as other elements of D&I?
    • Why it is not enough to simply have accessibility policies and procedures in place in your company
    • An estimated seven million people of working age in the UK are disabled or have a health condition, yet only half are in employment. How can organisations access this significant pool of untapped talent?
    Neil Milliken, Global Head of Accessibility, Atos
    Theo Smith

    2:20pm BST

    How Neurodivergent Employees Can Boost Your Company’s Productivity  
    • The types of neurodiversity that may exist within your workforce and their characteristics, for example ADHD, autism and dyslexia 
    • How being aware of the strengths and challenges of the various conditions can help you better support a neurodiverse workforce
    • How can hiring and investing in neurodiverse individuals improve your business? Statistics show that neurodiverse people are 30% to 50% more productive than other employees
    • Learn how your entire workplace will benefit from inclusive practices
    Theo Smith, Author, Podcast Host & Neurodiversity Evangelist 
    Gurpreet Kaur

    2:45pm BST

    GLOBAL FOCUS: Integrating Accessibility as a Core Business Value, and Accessing its Impact on Employee Wellbeing and Productivity
    • Going beyond compliance – how does that shift from compliance to accessibility inclusion impact the work environment? What practical steps are needed to start that process.
    • What does an accessibility roadmap look like on a global scale? 
    • How can we effectively measure the impact of implementing a business integrated accessibility strategy
    Gurpreet Kaur, Head of Global Accessibility, Twitter
    Cornell Verdeja-Woodson
    Leslie Gray

    3:10pm BST

    Panel Discussion: Working Towards a Racially Just Workforce: One year on from Global Black Liberation Uprisings 2020

    According to both quantitative and qualitative data, working Black people still face obstacles to advancement that other ethnic minorities and white people don’t. They are less likely than their white peers to be hired, developed, and promoted. In addition their lived experience at work is demonstrably worse even than that of other people of colour.

    • How have the commitments made by companies to address racial inequalities across the world since June 2020 translated into action? Has adequate progress been made in the short term? 
    • What should companies be aiming for in regards to quotas, and what are the pitfalls when quotas are the only driver for race diversity
    • How can companies create a safe work environment for Black and people of colour – what actions can be implemented?
    • There is also an emotional tax associated with being Black in the workplace – what are companies doing to ensure the wellbeing of their BIPOC employees?
    • Who is getting it right and from where can we draw inspiration?
    Cornell Verdeja-Woodson (He/Him), Director of Diversity, Equity, and Inclusion at Headspace, Founder & CEO, Brave Trainings 
    Leslie Gray, Head of Diversity & Inclusion and Chief of Staff, Office of the CEO, Mozilla 
    Asif Sadiq MBE, Senior Vice President, Head of Equity and Inclusion, WarnerMedia International
    Nadia Younes
    Paul Rupert

    3:50pm BST

    The Future of Flexibility: Addressing the Seismic Changes to Working Practices in 2021 and beyond
    • What does real employee flexibility mean? 
    • What changes do managers need to make in managing teams and operations
    • How can we build a trusting workforce to support the case for flexible working
    • What is the disproportionate impact of pandemic work practices had on marginalised groups, and how can this be addressed/combated 
    • Intergenerational workforces – how can we ensure the generational knowledge transfer from older employees 
    Nadia Younes, Global Head of Employee Wellbeing & Diversity, Zürich Insurance

    Paul Rupert, Chief Executive Officer, Rupert Organizational Design 
    Nidhi Singh

    4:20pm BST

    GLOBAL FOCUS: Developing a Diversity, Inclusion and Belonging Strategy for a Global Workforce
    • Identifying key challenges when the organisation operates around the world
    • Navigating different cultures globally, and each country’s demographics
    • Creating a global culture and standard for workplace conduct/behaviours
    • Ensuring a safe working environment for all employees in every country the business operates 
    Putri Realita, Global Diversity and Inclusion Lead, Danone

    Nidhi Singh (she/her/hers),
    Head – Inclusion, Diversity & Equity (LATAM, EMEA & APJC), Amazon Web Services (AWS)
    Sarah Fennell
    Jen Smith

    5:00pm BST

    Panel Discussion: How Can We Support Role Models?
    • Why are there so few visible role models, particularly at senior levels?
    • How important are role models in creating more inclusive working environments, and are there ways in which we can encourage more visibility of role models?
    • ‘You can’t be what you can’t see’ – is the lack of role models having an impact on talented individuals not progressing to senior positions?
    • What can we do to ensure that diverse talent can see they can progress and succeed at the most senior levels?
    Michael Vermeersch, Digital Inclusion Lead & Chair, UK Disability ERG, Microsoft 
    Sarah Fennell, Head of D&I and Pride ally, Macquarie 
    Jen Smith, Head of Inclusion, British Film Institute

    5:40pm BST

    Networking Session: Meet the Speakers


    An excellent opportunity to make new connections with a host of professionals who are passionate about Diversity, Equity & Inclusion. Come and network with our fantastic, energised speaker line-up, and meet other professionals who are committed to bringing about real change, sharing their implementation strategies too.

    DAY TWO: Wednesday 20th October 2021

    Hiring, Retaining and Advancing Diverse Talent

    Hiring, retaining, developing and advancing diverse talent is no small task. In Day Two, discover how can you educate staff to make sure that they support and honour your company’s D&I approach, and what can senior management do to support a culture of inclusion. Gain practical advice on mentoring, inclusive recruitment, staff monitoring and effective D&I planning, to improve the employee experience and make your company a better place to be.



    Equal Opportunity, Equal Pay

    9:05am  BST

    Inclusive Leadership: Practical Advice On How To Navigate Critical Culture Changes
    • Create an inclusive culture where differences are valued

    • Make sustainable change a reality

    • Experience the power of vibrant teams

    René Carayol MBE, Global Leadership Keynote Speaker, & EVP of ESG, Medallia
    Deneva Shelton

    9:30am  BST

    Closing the Wealth Gap For Marginalised Communities 

    Deneva Shelton, the Vice President and Community Manager for Sacramento, from JPMorgan Chase & Co. will share their commitment to closing the wealth gap for marginalised communities, particularly for Black and Brown communities, outlining the strategy and process, including holding listening circles, and offering financial literacy workshops to organisations.  Devena will also discuss the importance of organisations thinking beyond their own workforce and think holistically about the communities they sit in, and how diversity, inclusion and belonging strategies can incorporate Black and Brown communities.

    Deneva Shelton (She/Her), Vice President | Community Manager | Sacramento, JP Morgan Chase & Co
    Emanuela Pozzan new

    9:55am  BST

    Equal Pay for Equal Work: Why Do Significant Pay Gaps Still Exist, and How Can We Close Them?
    • Current statistics and the rate of progress globally 
    • What  are the trends from earnings data year-on-year – are we moving in the right direction towards equal pay?
    • Which marginalised groups are most affected by pay gap discrepancies and how does this impact the workplace
    • Actions organisations can take to close the pay gap – considerations for closing the pay gap strategy development and implementation
    Emanuela Pozzan, Senior Regional Specialist on Gender Equality,
    International Labour Organization (ILO)

    10:20am  BST

    From ‘Me’ to ‘Us’: An Evidence-Based and Inclusive Approach to Developing Leaders

    Carl Akintola-Davies will provide an overview of probably the best-evidenced leadership theory there is, why you probably haven’t heard of it, and how it’s being deployed with senior managers at the UK Parliament to help them be more effective – and more inclusive – leaders.

    Carl Akintola-Davies, Head of Learning and Organisation Development, The House of Commons, UK Parliament

    10:45am  BST

    Unleashing the Potential of your Workforce Through Digitisation
    • Why it is essential to be creative and reimagine task execution, communication, and collaboration to improve the way your workforce communicates

    • Discover the benefits of optimising labour and employee engagement by reducing manager workloads and giving employees the tools to easily manage availability, time off, schedule changes, swaps, filling open shifts and more
    • Improve productivity through better task execution, higher retention, better labour efficiency and lower costs
    Senior Representative, Workjam
    Selina Flavius square

    11:10am  BST

    Panel Discussion: Closing the Pay Gaps – Moving Beyond Compliance

    Managing pay equity effectively builds trust in leadership, increased engagement and reduces turnover. Meanwhile, inequities can lead to employee dissatisfaction and risk of litigation and shareholder disapproval.

    Due to the pandemic, UK Government cancelled gender pay gap reporting requirements in 2020, and many were concerned that this undermined the importance of gender equality issues in the workplace. Of course, it is not only gender; pay gaps relating to ethnicity, disability and more pervade. In this discussion, our expert panellists will discuss:

    • The positive uplift in the number of companies reporting voluntarily on the gender pay gap – is this cause for optimism?

    • There is no law in place yet to report on any other pay gaps – is this what it will take for employers to actually do so? The government said it would introduce mandatory Ethnicity Pay Gap (EPG) reporting, but it has yet to do legislate on this. Therefore, according to PwC only 23% of employers calculated their EPG data for 2020. Is this likely to change without legislation?

    • Should employers be required to release their pay gap data to the public, or should they do this voluntarily – even if the data is poor?

    Panellists include:

    Selina Flavius, Founder, Black Girl Finance 

    Dagmar Albers,
    Diversity and Inclusion Lead UK, Pfizer 
    Felizitas Lichtenberg

    11:50am  BST

    Case Study: Positioning D&I As A Central Core Value – Developing The Strategy 

    Felizitas Lichtenberg, the Global Head of Diversity and Inclusion at SumUp, will share their story of how SumUP positioned diversity, inclusion and belonging as a core business imperative, detailing the process, creating the strategy, and assessing the impact and ongoing work 

    Felizitas Lichtenberg, Global Head of Diversity and Inclusion, SumUp
    Online Exhibition Visit and Networking
    Visit INCLUSION's online exhibition and make new connections
    12:15pm - 12:45pm BST

    Visit INCLUSION's online exhibition and make new connections

    Come and explore our online interactive Diversity & Inclusion exhibition with prizes on offer for all those who make it round all the booths!

      Afternoon Sessions
      Improving Employee Retention and Longevity Through Inclusion and Wellbeing

      12:45pm BST

      Workplace of the Future: Designing the Employee Experience
      • Re-designing work environments for a hybrid workforce post-pandemic – centred around the employee experience
      • How more points of physically distanced and virtually connected spaces, indoor and out, can help respond to the physical, social and emotional needs of the workforce of tomorrow
      • How are innovative systems and concepts being implemented to re-engineer the office?
      • Ways that companies can prepare for evolving needs through flexible configurations
      • Collaboration remains crucial – designing spaces that promote teamwork
      • Enhancing employee happiness through biophilic design and colour theory
      Jodi Williams, Global Lead of Workplace Strategy, CallisonRTKL

      1:10pm BST

      Panel Discussion: How Can D&I Practitioners Drive an Inclusive Workplace Culture?
      • What are the challenges in building a more inclusive culture and how can we overcome barriers?
      • How has the move to a hybrid workforce impacted culture, and what are the ways in which we can adapt existing programmes or strategies?
      • How collaboration with employee resource groups can give valuable insight into the opinions of those from underrepresented groups
      • Strategies for engaging senior leaders to ensure inclusion is driven from the top

      Cecilia Weckstrom (She/Her), Senior Global Director, Head of Diversity, Inclusion & People Innovation, LEGO Group

      Lena Tsvetinskaya, Culture & Talent Leader, PepsiCo

      David W Kim, Vice President Global Diversity Equity Inclusion, Zendesk
      Josephina Smith

      1:50pm BST

      Reimagining Reward: Keeping Employees Valued, Engaged and Productive
      • Why employee attitudes towards reward are changing, especially for the younger generations – increased focus on elements other than compensation, such as wellbeing programmes, flexible working and more
      • How to gain insight from your workforce to ensure your reward structure reflects changing needs and desires
      • Will the concept of reward become more personalised, with greater options for employees rather than a ‘one size fits all’ package?
      • The impact of reward on talent retention and the recruitment of a diverse talent pool
      Josephina Smith, Head of Reward/Reward Director, YouGov
      Rashmi Verma square

      2:15pm BST

      Panel Discussion: How Can Workplace Inclusion Be Tracked and Measured?
      • The importance of measuring D&I activity cannot be underestimated if we want to see genuine improvement across the board, and the inclusion aspect is harder to measure due to its subtlety and complexity
      • What are the most effective ways of tracking progress?
      • Are employee surveys enough or are there other tools and methods we should be using?
      • Should organisations be more transparent and publish their goals and results when it comes to inclusion?

      Rashmi Verma (She/Her), Global Head of Diversity & Inclusion, HUGO BOSS

      Michael Anaman,
      Head of Service Delivery & Head of Inclusion, NOW TV

      Silke Muenster,
      Chief Diversity Officer, Philip Morris International 
      Dr Shaun P Davis
      Praveen Gopalan
      Anna Mouchref

      2:55pm BST

      Panel Discussion: Wellbeing in a Post-Pandemic World – Defining Expectations and Reprogramming Routines
      • What impact has the pandemic had on employee wellbeing over the last year – can this be measured, and if so, how?
      • As many organisations move to a hybrid workforce model, what should be considered and implemented in terms of employee wellbeing?
      • What steps can and should leaders take to role-model behaviours, to promote a culture of wellbeing among their workforce?
      • Why is a more holistic relationship between work and life more beneficial and what has been the impact of the pandemic
      • How can you stay agile and review the approach to wellbeing in response to changing external factors?
      Panellists include:

      Dr Shaun Davis,
      Global Director of Safety, Health, Wellbeing & Sustainability, Royal Mail

      Praveen Gopalan, Environmental Sustainability & Employee Engagement Programme Manager, BBC Studios

      Anna Mouchref, MBA(She/Her), Leading Culture & Diversity, Siemens Digital Industries
      Addressing the Intersectional Imbalance from Recruitment to Training
      Gabrielle Royal

      3:35pm BST

      Pursuing a Diverse Workforce: Are Organisations Hunting in the Wrong Places?
      • Many companies claim they cannot find diverse talent – but are they trying hard enough and looking in the right places?
      • What does broadening recruitment reach for diverse talent really look like?
      • Gaining a competitive edge through diverse talent the company – how does this make a tangible difference to your company
      • Importance of looking at the full picture – think about local communities and customers too, and how best to represent them

      Gabrielle Royal (she/her), Senior Director of Global Inclusion & Diversity, Abercrombie & Fitch Co.
      Abigail Wilmore
      Danielle Rutigliano

      4:00pm BST

      Panel Discussion: Taking Diversity Talent Recruitment Strategy to the Next Level 
      • Creating a talent recruitment strategy with diversity as a core business value 
      • What needs to be considered at attract diverse candidates
      • What adaptations to the recruitment process can be applied
      • Developing a diversity talent pipeline, and measuring its impact

      Joel Torres, Manager, Talent Acquisition (Americas), Twilio  

      Abigail Wilmore (she/her/hers), Chief People Officer, Stella McCartney

      Danielle Rutigliano, Global Head of Talent Management, VICE Media 
      Vikki Leach
      vicky bawa
      Sofia Skrypnyk

      4:40pm BST

      Panel Discussion: Encouraging More Diversity 
      • Why are there still so few visible role models from underrepresented groups?
      • What can we do to ensure that diverse talent can see they can progress and succeed at the most senior levels?
      • How can we accelerate the number of diverse or marginalised representatives in leadership positions?

      Vikki Leach, Diversity and Inclusion Director,  Zalando

      Vicky Bawa, Head of Diversity and Inclusion, BAE Systems

      Sofia Skrypnyk (she/ her), Global Equality, Diversity & Inclusion Leader, IKEA (Ingka Group)

      5:20pm BST

      Panel Discussion: The Future of Workplace Evolution and Transformation
      • The pandemic has accelerated workplace transformation – what are world-leading organisations doing to reimagine a workplace fit for the future? 
      • What are the main obstacles to achieving greater accessibility at work, and what are the risks to the future success of an organisation if accessibility is not prioritised?
      • Insights on making your processes more inclusive, from recruitment to flexible working
      • How can we measure progress from a diversity, inclusion and belonging perspective
      • What tools are readily available to help business leaders and HR teams?

      Tinisha Agramonte, Chief Diversity Officer, Motorola 

      Annie Yu,
      Chief of Staff, Vox Media

      Yves Veulliet,
      Global Disability Inclusion Leader, IBM

      DAY THREE: Thursday 21st October 2021

      Together We Are Stronger

      Day Three includes Allies Meetups, Workshops, Discussions, Interviews and Interactive Networking throughout the day, providing key resources, tools, strategies and skills to turn D&I ideas into action.

      Dates for your diary: 19-21 October 2021

      join OUR community of D&I Focused Professionals for the D&I event of the year!

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